Inbox cleanup
Automatically clean the inbox of read messages and expired reminders, tasks; excluding points and booking messages.
What this guide covers
The messages and notifications in My Data can accumulate over time. You can enable Auto Cleanup in the settings, allowing the app to periodically delete expired read content without affecting ongoing tasks and reminders.
Entry
Me → Settings → Messages & Notifications
You can also access this setting from the Data Cleanup page.
Configurable Options
| Option | Description |
|---|---|
| Automatically clean expired messages and notifications | Master switch; if turned off, inbox content will not be automatically deleted |
| Retention period | 3 days / 7 days / 30 days / Never delete |
The retention period can only be changed when automatic cleaning is enabled.
What will be automatically cleaned
- Read in-app messages and notifications that have exceeded the retention period
- Notifications related to reminders/tasks that have been completed or canceled and comply with the policy (consistent with inbox policy)
What Will Not Be Automatically Cleared
- Ongoing tasks and pending reminders
- Messages related to points, membership, appointments, etc. (to prevent accidental deletion of important financial information)
- Cloud space entries themselves — if you need to one-click clear My Space / My Data, please use Data Cleanup
To clear local cache, please use Storage & Cache; the two are unrelated.
Conversations with Human Support
Conversations with human support have a separate retention policy, which can be configured in Settings → Human Support Sessions, and is not included on this page. For details, see Human Support Sessions.