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FAQ

Delay alert not received

Check route selection, actual abnormal status, and idempotent same-state notifications.

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Answer

Check in order:

  1. Routes selected — In My Follows → Transit, select at least one route with Delay alert on.
  2. Route actually abnormalNormal status usually no push; delays, suspensions, etc. may appear in the message center.
  3. Same state not repeated — Same route + same abnormal state may be idempotent (not every minute); you may get a "recovered" message after restoration.
  4. Update delay — Data refreshes about every 5 minutes, not real-time.
  5. Message filter — In the message center, select the "My Follows" filter.

If the home page shows delay but the message center does not, that state may have been notified already.

Related links

Last updated: Fri Jun 19

This guide applies to DodoAI Web/App Help Center v1.0.