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User guide

How to Buy, Renew, and Upgrade Membership

On the "Me" page, choose a membership tier and payment cycle; renewal and upgrade calculations; for payments, see the "Payments and Refunds" section.

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What this guide covers

This guide explains the process for purchasing, renewing, and upgrading the Membership plan, as well as the entry point on the Me tab.

Related to payments → Payment and Refund Overview · Where to Make Payments

Plan Structure

The Upgrade membership page within the App generally consists of two steps:

  1. Select membership level — Regular / Premium / VIP
  2. Select payment period — Monthly / Quarterly / Annually (based on currently available plans)

The plan may include a Benefits pack or additional Points; the checkout page will display the details.

Access on the "My" Page

LocationFunction
Avatar Area Membership Badge + Valid UntilCurrent active plan name and service expiration date
Right-side button in User Category rowChanges based on tier:<br>• Free / Regular → Upgrade Plan<br>• Premium → Renew/Upgrade<br>• VIP → View Benefits (redirects to benefits record)
My Data → Membership AccountCurrent tier, credits, billing ledger; can Renew / Upgrade

Renewal

  • Premium users commonly perform the action of renewing current membership: select the same level or a higher level + cycle → confirm payment.
  • You may receive in-app messages reminding you to renew before the expiration date (see Messages and Notifications).

Upgrade

To upgrade from Free / Regular to Premium / VIP, or from Premium to VIP:

  1. MeUpgrade plan (or Membership account → Renew / Upgrade)
  2. Select the target tier and period
  3. Check the remaining duration conversion on the checkout page (unused portion of the original plan will be deducted, no double billing)
  4. The tier and validity will automatically update after successful payment

Purchase Channels

Payments are not detailed in this document, please refer to the dedicated article:

Related links

Last updated: Thu Jun 18

This guide applies to DodoAI Web/App Help Center v1.0.