Export & Backup
One-click export of account cloud data by category in settings; difference from "Storage & cache."
What this guide covers
This guide explains how to one-click export cloud data copies by category in Settings �?Data Export & Backup, as well as its distinction from Storage & Cache.
Entry
| Entry | Path |
|---|---|
| App | Me �?Settings �?Data Export & Backup |
| LIFF | Same as above (login required) |
What Can Be Exported
The page offers one-click export for six complete data packages (each type can be requested and downloaded separately):
| Type | Description |
|---|---|
| My Space (All) | Space records including tasks, reminders, expenses, documents, favorites, notes, templates, and more. |
| My Data (All) | Messages, notifications, my orders, human support sessions, membership accounts; does not include points and benefits. |
| YOYO Chats (All) | All YOYO chat bubbles and Command Help records across contexts. |
| My Memory (All) | Long-term preferences and habits you confirmed; includes drafts awaiting confirmation. |
| Bookings (All) | Session booking records for AI Language Partner (speaking, translation). |
| Email (All) | Business email drafts and records from the Compose flow. |
Steps
- Open Settings �?Data Export & Backup
- Click One-Click Export in the corresponding type row
- Confirm in the dialog box; the task will be packaged in the background, and you can leave this page
- Once the status of that row changes to Ready to Download, click Download Data Package
Format: JSON data package. Download link is valid for 72 hours; Each type of data can only be applied for export once within 24 hours.
It is advisable to export before cleaning; to delete cloud data, please use Data Cleanup.
Difference from "Storage and Cache"
| Data Export and Backup | Storage and Cache | |
|---|---|---|
| Purpose | Package account cloud data from the server | Clear local acceleration cache |
| Delete cloud data | No | No |
| Can it be kept offline | Yes (download JSON) | No |
For more details, see Storage and Cache.
Frequently Asked Questions
Q: Can the export package be imported back into the App?
A: The current version only supports downloading a read-only copy and does not support easy import restoration.
Q: Nothing happens when I click download in LINE?
A: Please open the download link in the system browser.
Q: Are YOYO conversations included in the package?
A: Selecting All YOYO chats for one-click export will include them; packages for My Space and My Data are separate.
Q: Can points and Benefits be exported?
A: My Data (All) does not include the points balance and Benefits transaction history; the complete export capability for account financial data is subject to App prompts.