Where is the data stored?
Cloud account data and local cache; how to sync My Space and My Data, and whether it can be retrieved when changing devices.
What this guide covers
This guide explains where your My Space records, My data accounts, and Settings are stored, whether you can retrieve them when switching phones, and whether clearing the cache will result in data loss.
First, distinguish between two types of account data
| Category | Includes | Main Entry |
|---|---|---|
| My Space | Tasks, reminders, expenses, documents, favorites, notes, templates, etc. | Bottom Space Tab |
| My Data | Messages, notifications, orders, points/benefits ledger, human customer service, membership billing, etc. | Me → My Data |
For more details, see My Data Overview and My Space.
Two-layer Storage
| Level | Description |
|---|---|
| Cloud (Account) | Content created after logging in is linked to the account; log in with the same account on a different device to sync |
| Local Cache | Speeds up loading times; clearing local cache does not delete cloud data |
UI essentials
The content seen in Space comes from the cloud (login required). In Settings → Storage & Cache, you can view usage and clear local cache, see Local Storage. In Settings → Data Export & Backup, you can request to download a copy of your account cloud data, see Export & Backup. In Settings → Data Cleanup, you can one-click clear cloud records such as My Space / My Data / YOYO Chats / My Memory / Appointments, see Data Cleanup.
LINE Data
Content created through LINE can be viewed in the App Space after binding. See LINE and App Data Relationship.