How to buy points
Initiate point recharge within the App, redirect to the official website for payment, and check the receipt.
What this guide covers
This guide explains how to purchase points packages from within the app, complete the payment, and confirm the crediting.
Must-read before payment → Where to pay · Payment and Refund Overview
Entry
| Entry | Path |
|---|---|
| Points tab | Me → My data → points → Buy / Recharge |
| Insufficient balance prompt | Some AI features will prompt recharge before consumption (the non YOYO "Buy Points" button, see FAQ) |
Steps
- After logging in, open the Points page and select the Points Plan (based on current offerings). Some plans come with Task Mode / Chat Mode / Full tags, intended for purchasing guidance only; points are universal and not tied to a single YOYO mode.
- Confirm the quantity and price, then proceed to Checkout / Confirm Payment.
- Complete the payment as prompted on the page (browsers / PWA can process payments within the current flow).
The "Buy Points" quick button in YOYO chat may currently indicate "Coming Soon"; please purchase from Me → Points or the Cart. For more details, see What to do if buying points in YOYO doesn't respond?.
- After successful payment, points are automatically credited to the current account; you can check them in the points log and Orders.
Your points account shares the same balance system (point_accounts) with the official website — the same account stays consistent across devices.
After Payment Success
- The status in My Data → Orders will change to Paid.
- The balance of Points will increase; future deductions for AI expenses will be displayed here.
- If the payment does not reflect for a long time, please check the order status or Contact Support.
Frequently Asked Questions
Q: Do I need to buy points if I still have benefits?
A: Generally, no; the system will prioritize deducting benefits. See The relationship between benefits, points, and membership.
Q: Do I still need to buy points after purchasing membership?
A: Membership controls access; after the included benefits/points are used up, you may still need to recharge. See Do I still need to buy points after purchasing membership?.
Q: Can I get a refund?
A: Under certain conditions, see Refund policy.